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RXSciences™ Return Policy

Thank you for choosing RXSciences™ products. We strive to provide high-quality products and excellent customer service. Below is our return policy outlining the conditions under which returns are accepted:

1. Eligibility for Returns:

  • Products must be returned within 3 days of the original purchase date.

  • Returns are only accepted for products purchased directly from RXSciences™ or authorized distributors.

  • Products must be in their original packaging, unopened, and unused to be eligible for a return.

2. Process for Returns:

  • To initiate a return, please contact our customer service team at email  within 3 days of receiving your order.

  • Provide your order details and reason for the return. Our team will guide you through the return process and provide any necessary instructions.

  • Return shipping costs are the responsibility of the customer.

  • If the return reason is due to a product defect or error on our part, please request a discount code form our custeomer service team.

3. Return Conditions:

  • Returned products must be in their original packaging and in new, unused condition.

  • Products that have been opened, used, damaged, or are not in their original packaging may not be eligible for a refund or exchange.

  • Returns are subject to inspection and approval by our team before a refund or exchange is processed.

4. Refunds and Exchanges:

  • Once the returned products are received and inspected, we will notify you of the approval status for your return.

  • Approved returns will be eligible for a refund to the original payment method or an exchange for a different product of equal value, as per your preference.

  • Refunds will be processed within 14 days of approval and may vary depending on your payment provider.

5. Contact Information:

  • For return inquiries or assistance, please contact our customer service team at hello@rxsciences.co . We are here to help and ensure your satisfaction with RXSciences™ products.

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